User Guide

An historical report template:
•
Receives data from the UCCE Historical data source.
•
Is populated with interval data. The interval at which the database tables are refreshed can
be a 15-minute or a 30-minute interval. This interval is set in the Unified ICM Configuration
Manager.
•
Has a default refresh rate of 15 minutes. Refresh Rate is configurable in the Report Definition
Properties page in a Save As version of the report.
•
Has an upper limit of 8,000 rows. Row limit is not configurable. The Report Viewer indicates
when the row limit has been reached and when more data is available. You can adjust the
filter and rerun the report to see additional data.
A real time report template:
•
Receives data from the UCCE Realtime Data Source.
•
Is populated with current data that is passed by the Peripheral Gateways to the Unified ICM
Router and then saved to real-time database tables. By default, real time data is forwarded
to the router every 15 seconds. Old real-time data is constantly overwritten by new real-time
data.
•
Has a default refresh rate of 15 seconds. Refresh Rate is configurable in the Report Definition
Properties page in a Save As version of the report.
•
Has an upper limit of 3,000 rows. Row limit is not configurable. The Report Viewer indicates
when the row limit has been reached and when more data is available. You can adjust the
filter and rerun the report to see additional data.
Custom Templates
A custom template is:
•
A new template that Report Designer users have created.
•
A Save As version of a stock template.
•
An imported template.
Note: Your Cisco Support provider cannot assist you with custom report issues.
Importing Reports
This page opens when you click Import Reports on the Available Reports Page in Unified IC.
Report Template Reference Guide For Cisco Unified Intelligence Center Release 8.0(4)
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Chapter 11: Working with the Reporting Templates
Custom Templates