User Guide

It is possible to import other report templates that are populated by other databases and to set a
data source for those templates, but the stock templates are designed to present Unified ICM/CC
data.
As a best practice, make Save As copies of the installed stock templates and work with your
Save As copies.
This is what you cannot do with the installed stock templates:
•
Delete.
•
Export.
•
Re-import.
•
Change the data source.
•
Edit the report definition, using Report Editor.
•
Delete the default grid view.
•
Edit (using Report Editor).
•
Create additional views (grids, charts, and gauges).
•
Set thresholds for fields.
•
Set drilldowns for fields (Premium license only).
•
Hide, move, rename, or in any way modify fields that display by default in the grid view.
This is what you can do with stock templates, based on your User Role and Permissions:
•
Save As
•
Run
•
Schedule
•
Edit
Historical and Real Time Templates
The stock Unified ICM/CC templates that are installed with Unified IC are either Historical or
Real Time "All Fields" templates.
All Fields refers to the fact that, for the databases that are queried to populate the template, all
fields in the database are available to be included in the grid view or to be charted or gauged.
These Available fields are listed in the Grid Editor.
Report Template Reference Guide For Cisco Unified Intelligence Center Release 8.0(4)
196
Chapter 11: Working with the Reporting Templates
Stock Report Templates