Maintenance Manual

• There are five tasks in the initial setup for Unified CCE User Integration. Some are performed
in the Administration interface. Some are performed in the Reporting interface. As Super
Users have access to both interfaces, it is efficient for a Super User to set up UCCE User
Integration.
The tasks are to:
•
Enable Unified CCE User Integration in the Administration interface.
•
Complete the configuration of the UCCE Historical Data Sourcein the Data Sources drawer
of the Reporting Interface.
•
Synchronize Users in the Administration Interface.
•
Validate Collections of Agents and Agent Teams in the Reporting Interface.
•
Set up a synchronization schedule in the Administration Interface.
Results of Unified CCE User Integration:
•
Integrated Supervisors can sign in to Unified IC Reporting (provided their Active Directory
authentication has been configured.
•
Integrated Supervisors are added to the Unified IC Reporting User List with the User Roles
of Report Designer and Dashboard Designer.
•
The Unified IC Value Lists page is updated with Agents and Agent Teams collections.
•
Integrated Supervisors can view their Agents and Agent Teams collections (Unified IC
Reporting > Value Lists drawer).
•
Integrated Supervisors are granted permissions to Agents and Agent Teams collections only
(Unified IC Reporting > Security drawer).
Once Unified CCE User Integration schedule is set up, Unified IC is updated with changes to
supervisors and their teams every time the synchronisation updates.
License File Management
To navigate to this page, click Cluster Configuration > License Management .
Use the License Management tab to upload and retrieve your Unified IC license. Once a license
is uploaded, this tab displays information about the current license.
Unified IC uses a centralized licensing model, where the license file is uploaded to the Controller
through this interface and, based on License Type, is distributed to nodes in the cluster using
database replication.
The license file is saved to the operating system, with its properties encrypted, as Cuic.lic.
Administration Console User Guide for Cisco Unified Intelligence Center Release 8.0(3)
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Chapter 5: Cluster Configuration Drawer
License File Management