Maintenance Manual
Table of Contents
Preface ...........................................................................................................................................................1
Purpose .....................................................................................................................................................1
Audience ....................................................................................................................................................1
Organization ..............................................................................................................................................1
Related Documentation .............................................................................................................................2
Conventions................................................................................................................................................2
Obtaining Documentation and Submitting a Service Request...................................................................3
Documentation Feedback...........................................................................................................................4
1. The Administration Console........................................................................................................................5
About the Administration Console..............................................................................................................5
Who can Sign In to Unified IC Administration?...........................................................................................6
The Welcome Page....................................................................................................................................6
About the Unified IC Cluster.......................................................................................................................7
Nodes in the Unified IC Cluster.............................................................................................................7
2. Admin User Management Drawer...............................................................................................................9
Admin Users...............................................................................................................................................9
Multiple Super Users and Security......................................................................................................10
Configure User.........................................................................................................................................11
3. Device Management Drawer.....................................................................................................................15
Device Configuration................................................................................................................................15
Defining the Member Node in the Administration Console..................................................................17
Device Configuration Detail.................................................................................................................18
Log and Trace Settings.............................................................................................................................19
About Logging and Tracing..................................................................................................................19
Edit Serviceability Settings..................................................................................................................20
Infrastructure Trace Definitions............................................................................................................22
Subsystem Trace Definitions - OAMPServer.......................................................................................23
Subsystem Trace Definitions - CUICServer.........................................................................................24
4. Control Center Drawer..............................................................................................................................27
5. Cluster Configuration Drawer....................................................................................................................29
Reporting Configuration...........................................................................................................................29
Active Directory Tab.............................................................................................................................29
Report Scheduler Email Settings Tab..................................................................................................31
Unified CCE User Integration Configuration.............................................................................................32
About Unified CCE User Integration....................................................................................................33
License File Management........................................................................................................................34
6. Network Management Drawer...................................................................................................................37
SNMP (Simple Network Management Protocol)......................................................................................37
Unified IC SNMP MIBs.............................................................................................................................38
MIB Objects.........................................................................................................................................38
MIB Notifications (CUIC TRAPs).........................................................................................................43
7. Tools Drawer..............................................................................................................................................47
RTMT........................................................................................................................................................47
Download and Launch RTMT..............................................................................................................48
RTMT Integration with Unified IC ........................................................................................................49
Administration Console User Guide for Cisco Unified Intelligence Center Release 8.0(3)
i