Maintenance Manual

Callback Template Sets 69
b. Save the changes.
2. Open the
Cisco_Home \eService\templates\callback\ Template_Folder \l10n\custom_callback_ locale .pro
perties
file in a text editor and do the following:
a. Add the following line in the property file:
L10N_ Name _PROMPT = “ Display name for the attribute ”
Where: L10N_ Name _PROMPT should match the value set in paramName in step 1 on page 68.
b. Save the changes.
3. Clear the browser cache and access the callback link to test the changes. The login page should show the
new fields.
Custom login form
Adding New Countries
By default United States and United Kingdom are the two countries available on the callback form. You can add
or remove countries from this list.
To add a new county:
1. Open the Cisco_Home \eService\templates\callback\ Template_Folder \eGainLiveConfig.js file
in a text editor.
2. Locate the
countryCodes property, and copy a section for one of the existing country and paste it where
you want to add the new country. Edit the following properties:
 name: Create a name like l10n_ Name
 value: Provide the country code.
3. Open the
Cisco_Home \eService\templates\ Template_Folder \l10n\custom_callback_ Locale .properties
file in a text editor and do the following: