Maintenance Manual

54 Cisco Unified Web and E-Mail Interaction Manager Administrator’s Guide to Chat and Collaboration Resources
the More Help Options Page” on page 50.
Off hours message
To change the off hours message:
1. Open the
Cisco_Home
\eService\templates\chat\
Template_Folder
\properties\chat_
Locale
.properties
file in a text editor.
2. Locate the property
L10N_OFF_HOURS
and change the message to be displayed during off hours.
3. Save the changes.