Maintenance Manual

28 Cisco Unified Web and E-Mail Interaction Manager Administrator’s Guide to Chat and Collaboration Resources
2. Locate the .orangeSubmit class and change the value of the .gradientBackground property.
3. Save the changes.
4. Clear the browser cache and access the chat link to test the changes.
Custom color of buttons
Changing the Size of Chat Window
This section talks about defining the size of the chat window.
To change the size of the chat window:
1. Open the Cisco_Home \eService\templates\chat\ Template_Folder \eGainLiveConfig.js file in a
text editor.
2. Edit the values for the following properties:
 chatWindowWidth: Set the width of the chat window. The width for the login, chat, survey, and thank
you pages are the same. The default value is 419 pixels.
 chatWindowHeight: Set the height of the chat window. The default value is 678 pixels.
 chatLoginWindowHeight: Set the height of the login page. The default value is 623 pixels.
 chatSurveyWindowHeight: Set the height of the survey page. The default value is 615 pixels.
 chatThanksWindowHeight: Set the height of the thank you page. The default value is 450 pixels.
 chatWindowWidthWithWidget: Set the width of the chat window when widgets are displayed on the
login page and during the chat session. The default value is 830 pixels.
 minWidthForShowingSidebar: Set the minimum width for showing the widget. The default value is
796 pixels.