Maintenance Manual

Chat Template Sets
 About Template Sets
 Creating Template Set Folders
 Changing General Settings
 Changing Header and Footer Colors
 Changing Color of Buttons
 Changing the Size of Chat Window
 Configuring Login Page Parameters
 Adding New Fields
 Enabling Anonymous Chats
 Enabling Auto-Login
 Displaying Queue Position or Wait Time
 Displaying Queue Position or Wait Time
 Configuring Alternative Engagement Options
 Configuring Off-the-Record Options