User Guide

Completing Activities 65
To manage a new activity notification:
 When a new message appears notifying you that a new activity has been assigned:
 Click the Now button to view the activity. The new activity is selected in the list pane and you can view
its details. If you have any unsaved content in the activity you were working on earlier, you are notified
to save the changes.
 Click the Later button to continue working on the current activity.
Manage the new activity notification
Completing Activities
 For more information about completing tasks, refer to “Completing Tasks” on page 75.
 For more information about completing an Email activity, refer to “Completing Email Activities” on
page 84.
 For more information about completing a Chat activity, see “Ending Chat Sessions” on page 92.