User Guide

62 Cisco Unified Web and E-Mail Interaction Manager Agent’s Guide
Select a format for saving the activity information
Modifying Activity Details
Changing Priority of Activities
For activities, you can set a priority from 1 to 7, where 1 is the highest priority and 7 is the lowest priority.
To change the priority:
1. In the Information pane, go to the Activity section.
2. In the Activity section, go to the Priority field and from the dropdown list select the priority of the activity.
Set a priority of the activity
3. Click the Save button.
Changing Due Date of Activities
To change the due date:
1. In the Information pane, go to the Activity section.
2. In the Activity section, in the Due on field, click the dropdown button. From the calendar select a date. You
can also type the date in the field, in the format dd/mm/yyyy.