User Guide

Changing Solution Description of Cases 51
From the calendar select a date. You can also type the date in the field, in the format dd/mm/yyyy.
Set due date for a case
3. In the Due at field, specify the time when the case is due.
4. Click the Save button.
Changing Solution Description of Cases
To change the solution description:
1. In the Information pane section toolbar, go to the Case section.
2. In the Case section, in the Description of solution field, provide a brief description of the solution.
3. Click the Save button.
Changing Severity
To change the severity of a case:
1. In the Information pane, go to the Case section.
2. In the Case section, in the Severity field, select the severity of the case.