User Guide

104 Cisco Unified Web and E-Mail Interaction Manager Agent’s Guide
ii. Specify whether the message should expire after it has been delivered. You can set the message to never
expire, expire after a certain time, or expire at a particular time.
When a message expires, it is removed from the recipients list of received messages.
Click OK to close the window.
8. Type your message.
9. Click the Send button to send the message.
Deleting Messages
To delete a message:
1. In the Console toolbar, click the Messages button.
The Messages window opens and a list of existing messages is displayed in the list pane.
2. Locate the message you want to delete and click the Delete button.
A message appears asking you to confirm the deletion.
3. Click Ye s to delete the message.