User Guide

100 Cisco Unified Web and E-Mail Interaction Manager Agent’s Guide
Deleting Notes
To delete a note:
1. In the toolbar, click the Notes button. In some panes, Notes is available as an option in the More button.
The Notes window is opened and a list of existing notes is displayed in the View Notes section.
2. Locate the note you want to delete and click the Delete button next to the note.
A message appears asking you to confirm the deletion.
3. Click Ye s to delete the note.
Delete a note