Manual
Unified CVP Call Summary Report
The Reporting Service captures and presents detailed data on every call made to the Call Server.
It traces the path of each call through the entire distributed self-service application using unique
call identifiers, the various applications (and/or system components) that a particular call visited,
when the applications (and/or system components) were visited, and the total number of calls
that the Call Server was processing at that time.
Table 10: Unified CVP Call Summary Report
Total
Transfers
Num
Apps
Visited
Num
Errors
Num
Time Out
DNISANICall
Duration
TimeStart
Date
CallGUIDCall
Num
01003110190190190500:40:4511/30/200628CD4191-
7F6C11DB-
1
A6EF0014-
6944B976
01003110190190190500:40:4711/30/20062A288BE4-
7F6C11DB-
2
A6F00014-
6944B976
01003110191191191500:40:4811/30/20062AC38680-
7F6C11DB-
3
900D0014-
6944B962
01003110190190190500:40:5011/30/20062BF25095-
7F6C11DB-
4
A6F10014-
6944B976
100080014310011140:40:5011/30/20062BFA1D3C-
7F6C11DB-
5
82AB0014-
6944B8CC
01003110191191191500:40:5111/30/20062C61F58D-
7F6C11DB-
6
900E0014-
6944B962
2100800143100111300:40:5311/30/20062D685567-
7F6C11DB-
7
82AC0014-
6944B8CC
01003110190190190500:40:5311/30/20062DBC1546-
7F6C11DB-
8
A6F20014-
6944B976
Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
76
Chapter 6: - Reporting Against the Database
Using the Cisco-Provided Sample Report Templates