Manual
DescriptionIndexNullTypeField
ICM Router CallKeyYesNointRouterCallKey
ICM RouterCallKeyDayYesNointRouterCallKeyDay
ICM
RouterCallKeySequenceNumber
YesYesintRouterCallKeySequenceNumber
Date and time of the eventYesNodatetimeEventDateTime
The name of the message bus
that delivers the VXML
datafeed message
NoNovarchar(42)MessageBusName
The date and time of the
database operation
NoNodatetimeDBDateTime
CauseRef Table
This is the table to map a CauseID to the cause.
DescriptionIndexNullTypeField
The unique id of a call
event cause
Yes (Primary Key)NointCauseID
The cause of the eventNoNonvarchar(96)Name
Table Values (ID, Name):
0, "None"
1, "Normal Completion"
2, "Call Abandon"
3, "Call Transferred"
4, "New Transaction"
5, "Busy"
6, "No Answer"
7, "Maintenance"
8, "Net Congestion"
9, "Net Not Obtainable"
10, "Reorder Tone"
11, "Resources Not Available"
12, "Trunks Busy"
Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 5: - Introduction to the Database Schema
Table Definitions