Manual

VXML Server Configuration Properties
From the VXML Server Configuration tab, you can enable reporting of VXML Server script
and call activities to the Reporting Server. When enabled, the VXML Server reports on call and
application session summary data. Call summary data includes call identifier, start and end
timestamp of calls, ANI, and DNIS. Application session data includes application names, session
id, and session timestamps.
If you choose detailed reporting, Call Studio script details are reported, including element access
history, activities within the element, element variables and element exit state. Customized
values added in the Add to Log element configuration area in Call Studio scripts are also
included in reporting data. Optionally, you can create report filters that define which data are
included and excluded from being reported.
Table 7: VXML Server Configuration Settings
Restart/Reboot
Needed
RangeDefaultDescriptionField
Configuration
Yes - Restart
VXML Server
Enabled (the default) or
Disabled.
EnabledIndicates whether or not the VXML
Server sends data to the Reporting
Enable Reporting for
this VXML Server
Server. If disabled, no data is sent
to the Reporting Server and reports
will not contain any VXML
application data.
Yes - Restart
VXML Server
Enabled or Disabled (the
default).
DisabledIndicates whether or not VoiceXML
application details are reported.
Enable Reporting for
VXML Application
Details
Not applicableNot applicable - cannot be
changed
100,000The maximum size of reporting
messages that are saved in a
Max. Number of
Messages
memory buffer if a failover occurs
and the Call Server is unreachable.
QoS
Yes - Restart
VXML Server
The drop-down list has the
following values: af11,
cs3The level of transmission quality
and service availability for the
VXML Server.
Select QoS Level
af12, af13, af21, af22,
af23, af31, af32, af33,
Note: For more information, see the
Enterprise QoS Solution Reference
Network Design Guide.
af41, af42, af43, cs1, cs2,
cs3, cs4, cs5, cs6,
cs7,default, ef
VXML Applications Details: Filters
Yes - Restart
VXML Server
A semicolon-separated list
of text strings. A wildcard
NoneList of applications, element types,
element names, and element fields,
Inclusive Filters
character (*) is allowedand ECC variables to include in
reporting data. within each element in the
list.
Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
47
Chapter 4: Configuring the VXML Server for Reporting
Editing a VXML Server in the Operations Console