Manual

Digits (0123456789)
The following special characters:
!"#$%&'()*+,-./
:;<=>?@
[\]^_`
{|}~
No character in the password can be repeated more than three (3) times consecutively.
Password must not repeat or reverse username. Password is not "cisco", "ocsic", or any variant
obtained by changing the capitalization of letters therein.
Uploading a Log Messages XML File
You can download a Log Messages XML le, CVPLogMessages.xml, to your local machine
from any Unied CVP server. After downloading the le, you can edit it to congure the way
Unied CVP event notications are handled. Then after you edit the le, you can upload the
customized le to any Unied CVP server.
If you want to transfer multiple les at a time, use the Bulk Administration menu.
Procedure
To upload a Log Messages XML le from a Unied CVP Server to the Operations Console:
Step 1
From the Device Management menu, choose the type of server to which you want to upload
a syslog XML le. For example, to upload a le to a VXML Server, choose Device Management
> VXML Server.
The Find, Add, Delete, Edit window lists servers that have been added to the control panel.
Step 2
Select a server by clicking on the link in its Hostname eld or by clicking the radio button
preceding it and then clicking Edit.
Step 3
Select File Transfer in the toolbar and then click Log Messages XML File Upload.
The Log Messages XML Upload page displays.
Step 4
In the Select a Log Messages XML le from your local PC text box, enter a le name or click
Browse and search for the le on your local system..
Step 5
Click Upload to transfer the selected le to the Unied CVP Server.
Step 6
Shut down and then start the corresponding Unied CVP Server.
Reporting Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
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Chapter 3: Configuring the Reporting Server
Editing a Reporting Server in the Operations Console