Developer's Guide

CHAPTER 9: CONFIGURABLE ELEMENTS VOICEXML PROGRAMMING GUIDE

FOR CISCO UNIFIED CUSTOMER VOICE PORTAL RELEASE 4.0(1)

<assign name="audium_vxmlLog" expr="audium_vxmlLog+'|||audio_group$$$xyz^^^' +

application.getElapsedTime(audium_element_start_time_millisecs)"/>

Note that the expr attribute of <assign> is used because the value is actually an expression that

concatenates various strings together. First, the audium_vxmlLog variable must be listed because

we are appending new data to it. We append the string listing the audio group action and the

name of the audio group, all contained within single quotes because this is a string literal. The

final part is the Javascript, which cannot be within single quotes.

To do this within a voice element, one would have to use the

VAction object (since it handles the

<assign> tag) like this:

VAction log = VAction.getNew(pref, VAction.ASSIGN,

VXML_LOG_VARIABLE_NAME,

VXML_LOG_VARIABLE_NAME + "+'|||audio_group" +

"$$$xyz^^^' + application.getElapsedTime(" +

ELEMENT_START_TIME_MILLISECS + ")",

VAction.WITHOUT_QUOTES);

Note that the audium_vxmlLog and audium_element_start_time_millisecs variables are not

mentioned by name, the VXML_LOG_VARIABLE_NAME and ELEMENT_START_TIME_MILLISECS Java

constants are used instead. Where Java constants are used, they must appear outside the double

quotes defining the string. Also note that pref is expected to be a valid VPreference object.

In a more complex example, the utterance of a field named xyz is to be appended to the log. The

utterance is determined by a VoiceXML shadow variable. The VoiceXML would look like:

<assign name="audium_vxmlLog" expr="audium_vxmlLog + '|||utterance$$$' +

xyz.$utterance + '^^^' + application.getElapsedTime(

audium_element_start_time_millisecs)"/>

and the VAction object would be configured like:

VAction log = VAction.getNew(pref, VAction.ASSIGN,

VXML_LOG_VARIABLE_NAME,

VXML_LOG_VARIABLE_NAME + "+'|||utterance" +

"$$$' + xyz.$utterance + '^^^' + " +

"application.getElapsedTime(" +

ELEMENT_START_TIME_MILLISECS + ")",

VAction.WITHOUT_QUOTES);

See Chapter 5 in the VoiceXML Server User Guide for Cisco Unified Customer Voice Portal for

more detail about the different logs Unified CVP VoiceXML Server records and the data that can

appear in the logs.