Installation Guide

Installation Guide for Cisco Unified Contact Center Management Portal 7.2(3) 52
H
Hash
The Unified Contact Center Management Portal uses hashed values for
security purposes. A hash value or message digest is a number generated
from a string of text. The hash is substantially smaller than the text itself,
and is generated by a formula in such a way that it is highly likely to be a
unique value. They are used to ensure that transmitted messages have not
been tampered with. The sender generates a hash of the message, encrypts
it, and sends it with the message itself. The recipient then decrypts both the
message and the hash, produces another hash from the received message,
and compares the two hashes. If they are identical, there is a high
probability that the message was transmitted intact.
Hyper Text Transfer Protocol (HTTP)
The protocol used by the World Wide Web. HTTP defines how messages
are formatted and transmitted and the actions Web servers and browsers
are to take in response to commands.
HTTPS - (HTTP) + Secure Sockets Layer (SSL)
This is a secure version of the Hyper Text Transfer Protocol as it includes
the Secure Sockets Layer (SSL), which is a layer of encryption added to
data requests from an HTTP server.
L
Logger
A software application that logs events.
M
Map
To logically connect two entities. Programs cannot translate directly from
human concepts to computer numbers so the concepts are translated
incrementally through a series of layers. Each layer contains the same
amount of information as the layer above but in a closer form to that which
the computer understands. This process of translating from one layer to
another is called mapping.