Installation Guide

Installation Guide for Cisco Unified Contact Center Management Portal 7.2(3) 26
 portalapp_role
 portalrs_role
 portalreporting_role
7. Click OK
8. In the right-hand pane of the Enterprise Manager, right-click on the
NT AUTHORITY\NETWORK SERVICE user and select
Properties to edit it. Under the Server Roles tab check the box for the
Bulk Insert Administrators role and click OK.
Provisioning Server Component Configuration
To use the Provisioning Server monitoring utility, ASP will need to be
enabled on the machine(s) running the Unified Contact Center
Management Portal Provisioning Server. To enable ASP in IIS:
1. Click Start > Control Panel > Administrative Tools > Internet
Information Services (IIS) Manager. The Internet Information
Services (IIS) Manager is displayed
2. Navigate to and select the Web Service Extensions folder
3. From the list to the right, select the Active Server Pages
4. Right click and select the Allow button. The status of the extension is
changed to Allowed
Note If the ASP extension is already set to Allowed, leave the setting as it is.
Data Replication
Required Account
The installation requires one domain user account (SQLAgentStart), which
is used by SQL Server to replicate data between SQL Server databases:
Note This user account can be any name, but we recommend SQLAgentStart. If
you use a different account then record the account used and substitute
your chosen user name wherever the SQLAgentStart User is referenced.
1. Using Active Directory, create the SQLAgentStart Account
<DOMAIN>\SQLAgentStart
2. Give SQLAgentStart the following privileges on the database servers:
3. Set the following attributes for this account:
 Password never expires
 User cannot change password
Where this account is used for database access some configuration is
required after the relevant databases have been installed.
Configuring the SQLAgentStart Service
1. On the database servers, give the SQLAgentStart user System
Administrator privileges by using the Computer Management tool
to add the account to the Administrators group