Installation Guide

Installation Guide for Cisco Unified Contact Center Management Portal 7.2(3) 20
'a chain is no stronger than its weakest link' shortens to 'acinstiwl', which
can be turned into a password 'AC1n5t1WL'.
3. On the Application Server Location dialog window:
 Side A / Side B / Standalone Select the option that corresponds to
the side which you are installing. If the Application Server is
being installed on a single sided platform (one that uses one server
for all components) select the Standalone option
4. On the Side A Management Portal Database Connection dialog
window:
 Side A SQL Server Enter the name of the server where the
Unified Contact Center Management Portal database has been
installed. For a dual-sided installation this will be the Side A
database server. The default is localhost
 Side A Catalog Name Enter the name of the database, as selected
in the Database Component installation (see page 17). By default
this is Portal
 Connect Using Windows authentication should be used in most
cases. If the database server is on a different network, select SQL
Server authentication and enter the appropriate Login ID and
Password in the fields provided
5. If performing a dual-sided installation, you will also be presented with
the Side B Management Portal Database Connection dialog
window:
 Side B SQL Server Enter the name of the side B server where the
Unified Contact Center Management Portal database has been
installed
 Side B Catalog Name Enter the name of the database, as selected
in the Database Component installation (see page 17). By default
this is Portal
 Connect Using Windows authentication should be used in most
cases. If the database server is on a different network, select SQL
Server authentication and enter the appropriate Login ID and
Password in the fields provided
6. On the Side A Reporting Services Connection dialog window:
 Side A Reporting Services Server Enter the web address of the
Reporting Services server that the Unified Contact Center
Management Portal Application Server is to connect to
Note The default value of localhost is valid only for a standalone installation.
7. If performing a dual-sided installation, you will also be presented with
the Side B Reporting Services Connection dialog window:
 Side B Reporting Services Server Enter the web address of the
Reporting Services server that the Unified Contact Center
Management Portal Application Server is to connect to
8. Click Install