Installation Guide

Installation Guide for Cisco Unified Contact Center Management Portal 7.2(3) 18
 Install a new database Installs a new database. You may
maintain or delete a database by running the installer again and
selecting the appropriate option
3. The fields on the Configure the Location of Data Files dialog
window only need to be completed if you are using a custom
installation of SQL Server. If you are not using a custom installation
of SQL Server, ignore these fields
 Location When you select a File Group(s), its location is shown in
this field. To change this location, browse to the new location
 Initial Size Select the space that should be allocated for this File
Group(s). The default is 5MB
 Maximum Size Set the storage capacity for the selected File
Group(s). The default is 1000MB. You can also choose to set no
limit to the file size by selecting the Unrestricted Size checkbox,
though this is not recommended
 Update Saves your changes to the selected File Group(s)
 Default Returns the settings for all File Groups to their default
4. Confirm the details you have selected. If any of these details are
incorrect, click Back to the appropriate stage to correct them.
5. Click Next to begin installation. Installation will take several minutes.
A new window will appear to notify you when it is complete
6. Click Close to close the installer
Database Replication
For replicated systems this installation will need to be repeated for side B.
We recommend that a complete side A installation of all components is
complete before installing side B.
Details on how to perform Database replication can be found in the
Component Configuration chapter (Chapter 4).
Database Component Configuration
Please see chapter 4.
Reporting Extensions Component
This section details how to install and configure the Unified Contact
Center Management Portal Reporting Extensions.
Reporting Extensions Component Installation
The Unified Contact Center Management Portal Reporting Extensions add
further reporting functions. These functions include thresholds to apply to
report data, advanced report parameters and enhanced security.
To install the Unified Contact Center Management Portal Reporting
Extensions component, perform the following: