Installation Guide

Installation Guide for Cisco Unified Contact Center Management Portal 7.2(3) 16
Recording Your Settings
During the installation procedure, there will be occasions where you need
to record what settings you chose for later reference. It is recommended
that you store the following information in a safe, or other secure location,
for future reference:
Management Portal
Database Catalog Name
Cryptographical Passphrase
Administrator Password
CICM/ICM Side A Side B
Application Name
Application Key
NAM Side A Side B
Application Name
Application Key
Note The cryptographical passphrase is a vital piece of information and
must be recorded as it will be needed not only during the installation of
both the Application Server and Data Import components, but also in any
future installations (for example, when adding new servers to the cluster)
Database Component
This section details how to install the Unified Contact Center Management
Portal Database server components.
Please note that if the Unified Contact Center Management Portal server
cluster comprises more than one database component server, the procedure
below has to be repeated on all servers hosting database components.
Database Component Installation
To upgrade the Unified Contact Center Management Portal Database
component, perform the following:
1. Select the Database Component tab, click Run Test… to check for
prerequisites (see page 15), and click Install. The Welcome to the
Cisco Unified Communications dialog window is displayed. Click
Next to go through each window in turn
2. On the License Agreement dialog window:
 I accept the terms in the license agreement You must select this
option before you can continue. In doing so you agree to be bound
by the terms in the license agreement, and so you should read it
thoroughly before accepting
3. Click Install