Installation Guide

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Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1) iii
4Security Hardening......................................................................................39
6. Upgrading From a Previous Version.........................................................41
4Overview.......................................................................................................41
4Uninstalling the Portal ................................................................................41
8Uninstalling Data Import Server Component ..........................................41
8Uninstalling the Provisioning Server Component ...................................42
8Uninstalling Other Components ................................................................42
4Upgrading Microsoft Microsoft SQL Server .............................................43
8Upgrading to Microsoft SQL Server 2005 Enterprise Edition .................43
8Upgrading to Microsoft SQL Server 2005 Standard Edition ................... 43
4Installing the Portal .....................................................................................46
4Configuration ...............................................................................................46
7. Platform Uninstallation ...............................................................................48
4Uninstalling Data Import Server Component............................................48
8Removing Replication ............................................................................. 48
8Uninstalling Data Import Server Component ..........................................48
4Uninstalling the Database Component .....................................................49
4Uninstalling All Other Components...........................................................49
8. Glossary .......................................................................................................51
9. Index .............................................................................................................57