Installation Guide

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Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1) 51
8. Glossary
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Audit
A diagnostic process instigated to assess system performance.
C
Certificate
A digital certificate is a means of establishing your credentials when performing
transactions over the Internet. It is issued by a certification authority (CA). It contains
your name, a serial number, expiration dates, a copy of the certificate holder's public
key (used for encrypting messages and digital signatures), and the digital signature of
the certificate-issuing authority so that a recipient can verify that the certificate is
real.
Certificate Authority
A certificate authority (CA) issues and manages security credentials and public keys
for message encryption across a network. The CA checks with a Registration
Authority (RA) to verify information provided by the requestor of a digital
certificate. If the RA verifies the requestor's information, the CA can then issue a
certificate.
Certificate Revocation Lists (CRL)
A method for maintaining access to network servers. The CRL is a list of subscribers
paired with digital certificate status. The list describes revoked certificates along with
the reason(s) for revocation. The dates of certificate issue and the entities that issued
them are also included. Additionally, each list contains a proposed date for the next
release. When a potential user attempts to access a server, the server allows or denies
access based on the CRL entry for that particular user.
Cipher
A method used to encrypt text.
Cluster
Multiple networked servers, which form the platform across which Unified CCMP is
deployed.
Commissioning
Any action or process required to set up the Unified CCMP platform that is not set up
by the Unified CCMP installer or inherent tools.
Configuration
The hardware and/or software components that comprise a system and the manner in
which they are connected.