Installation Guide

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Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1)
The following ports on the Unified CCMP servers will be configured for access in
the Windows Firewall configuration, either by granting the associated executables
open access or by opening the specific ports:
Port Used by Component
80 Web Application
443 Web Application when using SSL
configuration
1433 Application Server, Provisioning Server
and Data Import Server for database
communication.
2098, 2099, 3333, 3334 Default ports used by the Provisioning
Server for ConAPI communication
It is also recommended that the Cisco Security Agent (CSA) is installed on all
machines running Unified CCMP.
Unified CCMP servers may also be configured inline with the following NSA guides
for customers with additional security hardening requirements.
Windows Guide (IIS)
http://www.nsa.gov/ia/_files/os/win2003/MSCG-001R-2003.PDF
.NET 2.0 Hardening Guide
http://www.nsa.gov/ia/_files/app/I731-008R-2006.pdf
SQL 2005 Hardening Guide
http://www.nsa.gov/ia/_files/db/I733-042R-2008.pdf