Installation Guide

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Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1) 33
• Unified CM
The Connections by Server tab is not relevant to this version of the Management
Portal.
5. Global Properties
This configur
es advanced properties. For most installations there is no need to edit
these.
• Java RMI Server Host Name This may need to be configured in cases where
the Database Server has two network cards. Enter the IP address to be used
by the ConAPI connection from the Unified ICME.
• Additional VM Parameters Indicates any additional parameters for use when
connecting to the Java Virtual Machine.
Caution The default parameters of -Xrs must not be deleted. Deleting these
parameters might result in problems with the Data Import service.
Save / Revert
Click Save to
save your configuration or Revert to cancel all changes made since
your last save. You might wish to view a summary of the configuration data before
saving.
View Configuration Summary
Click the Vie
w menu option to see a summary of the configuration data entered,
which shows the servers that make up each side of a dual-sided system.
Import/Export Configuration
Once the clus
ter has been configured, it is possible to save the configuration as a
.cmx file. It is recommended that the configuration be backed up in this way before
making any changes to the cluster.
To export the configuration:
1. From the File menu option, select Export to file.
2. Select a file name and location. These should be safely recorded for future
reference.
3. Click Save.
To import a previously-saved configuration:
1. From the File menu option, select Import from file.
2. Confirm.
3. Navigate to the desired configuration (.cmx) file.
4. Click Open.
Unified CVP Media File Upload
The Cisco Unified Voice Portal (Unified CVP) media file upload provides the
capability to provision WAV announcement files directly to the Unified CVP Server.
This allows the associated WAV announcement for a Network VRU Script in the
Unified ICME/Unified ICMH to be replaced in near real-time. This solution requires
your Unified CVP Server(s) to be hosted on Microsoft Windows 2000 Server or