Installation Guide

Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1) 27

• Catalog Enter the name of the database in the field provided. This defaults to

Portal.

• Default Database Connection Parameters Select the radio button of the

• Windows authentication Select this option only if the Local System

user has administrator permissions on the server the Unified

ICME/Unified ICMH is installed on, or if you have configured the Data

Import Server service to run under a different user that does have

administrator permissions.

• SQL Server authentication Most installations should select this option.

Enter the Login Name and Password in the fields provided.

Note The OLAP details are not required for this version of the

Management Portal.

4. Click OK.

Once the publisher database has been set up, you can configure replication. It is

recommended that replication be configured before Unified CMs and either NAMs

and Unified ICMH’s, or Unified ICME’s are added to the cluster.

Replication

1. Click the Replication but

ton. The UCCMP Database Replication

Configuration dialog window opens and displays all the selected server details.

Perform any modifications at this stage if necessary.

2. Click the Replicate button (if asked to save changes, click OK) and confirm.

3. Click OK to close the UCCMP Database Replication Configuration window.

4. Click Apply, then Close.

5. Log in to the Subscriber and open the SQL Server Management Studio, then

open the Replication Monitor. Navigate to the snapshots listed below the

publisher. 2 snapshots will be displayed ([Portal] Base and [Portal] NonQueued),

right-click on each snapshot in turn and select the "Reinitialize All Subscriptions"

option from the list.

6. Close the SQL Server Management Studio.

Reporting Services Servers

This tab is used to configure the location of Reporting Services (w

hich is a pre-

requisite for the Reporting Extensions component).

1. Click New.

2. Enter the following details:

 Hostname From the drop-down list, select a server on which Reporting

Services has been installed.

 ReportServer Url Enter the web address of the Reporting Services server.

For example,

http://SIDEAWEBSERVER/ReportServer/ReportService.asmx.

 Primary Check this when entering the Side A server. This checkbox is

disables if the Side A server has already been configured