Installation Guide

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Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1)
Confirm Passphrase You are unable to continue until the contents of this field
are identical to the passphrase entered above
Caution The cryptographical passphrase is a vital piece of information and
must be recorded for use when installing later components and when adding or
replacing servers in the future.
Caution If you are upgrading a previous version of the Unified CCMP or adding a
new server to an existing cluster, you must use the same cryptographical passphrase
as was originally used. If you do not know the original passphrase, immediately cease
installation and call your Support Provider. If you continue installation with a new
passphrase, you will be unable to access your existing data.
4. On the Destination Folder window, review the location. If necessary, click
Change… to change the location where you want the Database Server
component to be installed.
5. Click Install.
Note This does not install a new database component. It installs the database
installation tool, which is used to set up the database.
To set up your database now, ensure that the Launch Management Portal:
Database Install Tool checkbox is checked before clicking Finish.
You can also set up your database manually at a later date.
Note Some Management Portal components require a fully set up database in order to
install.
Database Setup
If you checked the Launch Management Portal: Database Install Tool checkbox
after installing the Database component, the database install tool launches
automatically. You can also launch the database install tool manually from Start >
All Programs > Management Portal > Database > Database Installer.
The wizard will guide you through the process of installing a database.
Click Next to go through each window in turn. Enter the following details:
1. On the SQL Server Connection Details dialog window:
• Server Name Select the Microsoft SQL Server where the Unified CCMP
database should be installed. In most cases this will be the machine running
the application, in which case it should be left as the default (local).
• Database Name Enter or select the name of the database catalog that will be
used for Unified CCMP. It is recommended that you use the default name of
Portal.
• Connect Using Select the radio button of the login credentials you wish to
apply:
• The Windows account information I use to logon to my computer. This
is the recommended option.
• The Microsoft SQL Server login information assigned by the system
administrator. This option should only be selected if you are using a