Installation Guide

.
12
Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1)
3. Component Installation
Planning Your Installation
For dual-sided, or replicated, systems, perform a complete installation on the Side A
server followed by a complete installation on the Side B server. Once this is
completed, you can perform the configuration (including replication), as detailed in
Chapter 4.
It is recommended that you install the components in the order detailed in this
installation guide.
It is recommended that the Cisco Security Agent (CSA) be disabled during the
installation process.
Recording Your Settings
During the installation procedure, there will be occasions where you need to record
what settings you chose for later reference. Store the following information in a
secure location for future reference:
Management Portal
Database Catalog
Name
sql_agent_user
Password
portal_user
Password
Cryptographical
Passphrase
Administrator
Password
CICM/ICM
Application Name
Application Key
Local Registry Port
NAM
Application Name
Application Key
Local Registry Port
Note The cryptographical passphrase is a vital piece of information and must be
recorded. It is used for encrypting and decrypting system passwords. It is chosen
during the initial installation of the Database component and is used during the