Installation Guide

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Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1) 11
Repeat this procedure for the network service accounts of all Web Application
servers. These accounts are of the form <domain name>\<machine name>$; for
example CCMPDOM\WEBAPP2$.
Note If accessing localhost/reports shows the header only, this may mean that
anonymous access on the Reports and Reportserver virtual directories is enabled.
Disable this in IIS before continuing.
Required User Accounts
If setting up a dual-sided replicated Management Portal installation, you need to
create domain user accounts to be used by Unified CCMP. Using ActiveDirectory,
create these accounts with the following attributes:
• Password never expires.
• User cannot change password.
sql_agent_user
A domain account is used by Microsoft SQL Server to replicate data between
Microsoft SQL Server databases. By default, Unified CCMP assumes this will be
sql_agent_user, but you can specify a different account name during installation.
For a single-sided installation, the Portal can create this account automatically as a
local user.