Installation Guide

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Installation Guide for Cisco Unified Contact Center Management Portal 8.0(1) 7
2. Installation Guidelines and
Requirements
Installation Prerequisite Checklist
To operate correctly, each Unified CCMP component requires that prerequisite
software be installed. A mandatory check is performed before each part of the
installation. The installation does not proceed if this check does not find the required
software.
You must therefore install the prerequisites on the appropriate servers prior to
starting any part of the installation.
A summary of these prerequisites is listed below.
Note A Microsoft Windows Update is required for the Windows Installer
(WindowsServer2003-KB898715). This must be installed prior to any installation
taking place.
Database
• Windows Installer 3.1
• Windows Server 2003 SP2
• Microsoft .NET Framework 2.0 SP2
• Microsoft SQL Server2005 Standard or Enterprise Edition
• Microsoft SQL Server2005 SP3 including Workstation Components
Application Server
• Windows Installer 3.1
• Windows Server 2003 SP2
• Microsoft .NET Framework 3.5 SP1
• Microsoft SQL Server2005 SP2 Reporting Services Components
• Microsoft SQL Server2005 Workstation Components
Web Server
• Windows Installer 3.1
• Windows Server 2003 SP2
• Microsoft .NET Framework 2.0 SP2
• Microsoft WSE 2.0 SP3
• ASP .NET State Service 2.0 enabled
• Microsoft ASP.NET 2.0 AJAX Extensions 1.0
• Unified CCE/CCH Management Portal: Application Component