Technical Manual

Assign a Directory Number to the route point and click Insert.
This is the number that is called to go to the ICD Application. This number must be unique.
5.
Add a JTAPI User for CTI Components
Complete these steps to add a JTAPI user for CTI components.
Select User > Add a New User to add a JTAPI user and associate the CTI Ports and CTI Route
Points created earlier.
1.
Assign a user ID and password for your JTAPI user.
Note: Enable CTI Application Use needs to be checked for this user. Click Insert to finish this
step.
2.