Installation Guide
Table Of Contents
- Cisco Security Agent Installation/Deployment Guide for Cisco ICM/IPCC Enterprise & Hosted Edition...
- Contents
- Introduction
- System Requirements
- Before You Begin the Installation
- Installing the Cisco Security Agent
- Checking the Version on the Server
- Disabling and Reenabling the Cisco Security Agent Service
- Uninstalling the Cisco Security Agent
- Upgrading the Cisco Security Agent
- Messages, Logs, and Caching
- Troubleshooting
- Migrating to the Management Center for Cisco Security Agents
- Obtaining Additional Information about CSA
- Obtaining Related Cisco ICM Software Documentation
- Obtaining Documentation
- Documentation Feedback
- Cisco Product Security Overview
- Obtaining Technical Assistance
- Obtaining Additional Publications and Information

18
Cisco Security Agent Installation/Deployment Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0) July 2005
Tip All policy variables, including Group Name, Policy Name, Rule Module Name, File Sets Name,
Application Class Name, Registry Set Name and so on, literally everything that can have a name
(only Rules do not have names), starts with “ICM”.
So, a File Set with the name “ICM All Files” means All Files on the system.
While a File Set with the name “ICM All ICM Files” means All files related to the ICM product.
This use of the first word in all these variables is just a way to distinguish ICM variables in your
Management Center from variables associated with other policies; for example, policies
supplied for Cisco Customer Voice Portal (CVP) or Cisco CallManager.
Step 3 Follow the instructions in Using Management Center for Cisco Security Agents 4.5 (“Exporting and
Importing Configurations”) for importing the policy that you downloaded in Step 1.
Step 4 Use the “Quick Start Configuration” section of Installing Management Center for Cisco Security Agents
4.5 to perform the following tasks:
• Generate the Rules
• Build an Agent kit using the group created when you imported the policy
Step 5 Distribute and install the new managed Agent that was created in Step 3 by following the instructions in
the “Cisco Security Agent Installation and Overview” section of Installing Management Center for
Cisco Security Agents 4.5.
Obtaining Additional Information about CSA
For additional information about the Cisco Security Agent, do the following:
Step 1 In the Windows system tray, right-click the flag and choose Open Agent Panel.
Step 2 Click the Help button.
The Cisco Security Agent documentation displays.
Tip To obtain the Cisco Security Agent 4.5 documentation, go to:
http://www.cisco.com/en/US/partner/products/sw/secursw/ps5057/index.html
Obtaining Related Cisco ICM Software Documentation
The latest version of the Cisco ICM software documentation can be found at this URL:
http://www.cisco.com/univercd/cc/td/doc/product/icm/index.htm