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Technical Reference: Cisco Contact Center Product Port Utilization Guide
TFTP File Transfer Ephemeral
CTI and CTI Object server
CTI Server Side A: TCP
42027
Side B: TCP
43027
CTI OS Toolkit Clients
ARM Interface
CTI OS Server
CAD Server
Additional
instances will
cause this port
number to change
(configurable).
For more
information, see
“Appendix: Ports
Utilization
Diagrams and
Instance
Breakdown by
Protocol” on page
27.
CTI OS Server TCP 42028 CTI OS Client
CTI OS Server Peers
CAD Desktop
CTI OS Clients
include
Softphones, Siebel
Driver, and Custom
Applications
MSSQL TCP 1433 ICM Logger
CTI OS Supervisor
Desktop
UDP 39200 CTI OS Client
Cisco Enterprise
Data Store
TCP 42029 Siebel server Support for screen
call context
Cisco Support Tools
Support Tools
Node Agent
TCP 39100 Support Tools
Application server
Version 1.0(1) and
above
Tomcat: HTTP TCP 8188 Administration Client
(Web)
Support Tools
server
Tomcat: HTTPS TCP 8189 Administration Client
(Web)
Support Tools
server
Table 1 Cisco ICM/IP Contact Center Enterprise Edition Port Utilization (Continued)
Protocol
Remote
Source
Port
Destination Port
Source
Port
Remote Device
Destination
Port
Remote Device Notes