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Technical Reference: Cisco Contact Center Product Port Utilization Guide
Cisco Remote Monitoring Suite (RMS) Port Utilization
For Product Revisions: RMS 2.0(0)
Table 3 Cisco Remote Monitoring Suite (RMS) Port Utilization
Protocol
Remote
Source
Port
Destination Port
Source
Port
Remote Device
Destination
Port
Remote Device Notes
Listener
RPC, NetBIOS,
SMB, Named
Pipes
TCP/UDP 135
TCP/UDP 137
TCP 139
UDP 138
TCP/UDP 445
Logger
LGMapper
LGArchiver
Listener (Peer)
See "HOWTO:
Configure RPC
Dynamic Port
Allocation to Work
with Firewall" at
Microsoft KB 154596
for information about
configuring RPC to
work with a firewall.
EMT TCP40012 Listener
AlarmTracker
DCOM/RPC
(AlarmTracker
Client)
TCP/UDP 135
TCP 1024-65535
LGMapper For information
about RPC and how
to configure DCOM
to work with
firewalls, see the
"Using Distributed
COM with Firewalls"
white paper at:
http://
www.microsoft.com/
com/wpaper/
dcomfw.asp
DCOM/RPC
(AlarmTracker
Client Tools)
TCP/UDP 135
TCP 1024-65535
LGArchiver
SDDSN
SDDSN Phone
Home
TCP 40080 Third Party (for example,
ISN)
RPC, NetBIOS,
SMB
TCP/UDP 135
TCP/UDP 137
TCP 139
UDP 138
TCP/UDP 445
Listener SDDSN Server <–>
Listener