User Guide

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WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Skill Group Reports
Entskg08
See entskg08: Full Time Equivalent for Enterprise Skill Groups Half Hour Report, page 5-38 for field
descriptions of this report.
Figure 10-80 entskg08: FTE for Enterprise Skill Groups Half Hour