User Guide

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WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Skill Group Reports
Perskg31
See perskg31: IPCC Peripheral Skill Group Task Summary Half Hour Report, page 5-133 for field
descriptions of this report.
Figure 10-77 perskg31: IPCC Peripheral Skill Group Task Summary Half Hour