User Guide

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WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Skill Group Reports
Figure 10-73 perskg08: FTE for Peripheral Skill Groups Half Hour
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Perskg14
See perskg14: IPCC Rolling 5-minute Peripheral Skill Group Status Report, page 5-90 for field
descriptions of this report.
Figure 10-74 perskg14: IPCC Rolling 5-minute Peripheral Skill Group Status