User Guide

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WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Call Type Reports
Caltyp33
See caltyp33: Call Type Abandon/Answer Cumulative Distribution by Half Hour Report, page 2-63 for field descriptions of this
report.
Figure 10-41 caltyp33: Call Type Abandon/Answer Cumulative Distribution by Half Hour