User Guide

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WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Call Type Reports
Caltyp22
See caltyp22: Call Type Daily Report, page 2-35 for field descriptions of this report.
Figure 10-35 caltyp22: Call Type Daily
Caltyp25
See caltyp25: Call Type Queue Status real-time Report (Unified CCE and Network Queue), page 2-23 for field descriptions of this
report.
Figure 10-36 caltyp25: Call Type Queue Status real-time