User Guide

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WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Call Type Reports
Call Type Reports
Caltyp04
See caltyp04: Call Type Service Levels real-time Report, page 2-4 for field descriptions of this report.
Figure 10-31 caltyp04: Call Type Service Level real-time