User Guide

10-20
WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Agent Reports
Agteam29
See agteam29: Agent SkillGroup Assignments Real-Time, page 4-207 for field descriptions of this report.
Figure 10-26 agteam29: Agent Team Skill Group Assignment real-time