User Guide

10-4
WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Agent Reports
Agent20
See agent20: Agent real-time Report, page 4-4 for field descriptions of this report.
Figure 10-4 agent 20: Agent real-time
Agent21
See agent21: Agent Task Summary Half Hour Report, page 4-24 for field descriptions of this report.
Figure 10-5 agent21: Agent Task Summary Half Hour