User Guide

10-3
WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 10 Sample Reports
Agent Reports
Agent 04
See agent04: Agent Task Detail Activity Report, page 4-15 for field descriptions of this report.
Figure 10-2 agent04: Agent Task Detail Activity
Agent 05
See agent05: Agent Task Detail Performance Report, page 4-18 for field descriptions of this report.
Figure 10-3 agent05: Agent Task Detail Performance