User Guide

8-26
WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 8 Outbound Option (Blended Agent) Reports
Outbound Option Historical Reports
Query Rule Summary
A summary of each field for
each query rule.
Report Summary
A summary of each field for all campaigns.
camqry11: Summary of Call Counts per Campaign Half Hour Report
See camqry11, page 10-35 for an illustration of this report.
Overview:
Subject Outbound Option Campaign Query Rule:
Status of all campaign records, gathered in half-hour increme
nts.
Purpose To show the status for all campaigns f
or the selected time period.
Applicable environment Outbound Option (Unified CCE, Unified ICM)
Template type Historical table
Default sort order By campaign name, and then by date and time
Drilldowns available No
Schema database table Campaign
Campaign_Query_Rule_Half_Hour
Data:
Campaign Name
The name of the campaign.
Derived from: Campaign.CampaignName
Query Rule Name
The name of the query rule.
Derived from: Query_Rule.QueryRuleName
Date Time (no
label)
The central controller date and time at the start of th
e half-hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.DateTime
Attempted
Summary total of the number of calls attempted in the half-hour interval.
Derived from: Campaign_Query_Rule_Half_Hour.ContactsAttemptedToHalf