User Guide

7-5
WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 7 Application Gateway, Path, Script Queue, and Routing Client Reports
DateTime
The date and time the physical controller is used
, measured in MM/DD/YYYY (month, day, year)
and HH:MM:SS (hours, minutes, seconds) format.
Derived from: Peripheral_Real_Time.DateTime
Version
The script version.
Derived from: Script.ScriptVersion
Queue Node
The Queue Node ID for the script.
Derived from: Script_Queue_Real_Time.QueueNodeID
Time in Queue
The waiting time for the first element in the queue.
Derived from: Script_Queue_Real_Time.LongestTimeInQueue
Tasks Queued
The number of tasks currently
queued at the node.
Derived from: Script_Queue_Real_Time.NumTasks
rtecli11: Routing Client Performance
Overview:
Subject A table of the selected routing clients showing the routing client request
responses for the current five-minute interval.
Purpose To show current routing client performance
Applicable environment Unified CCE and Unified ICM
Template type Historical
Default sort order By the routing client and then by date and time
Drilldowns available No
Schema database table Routing_Client
Routing_Client_Five_Minute
Physical_Interface_Controller
Data:
Physical Controller
The enterprise name of the routing client.
Derived from: Physical_Interface_Controller
.EnterpriseName