User Guide

7-3
WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 7 Application Gateway, Path, Script Queue, and Routing Client Reports
Avg Delay
The average response time, in milliseco
nds, for all requests to the host system during the half-hour
interval.
Derived by: Application_Gateway_Half_Hour.AvgDelayToHalf
Unavailable
The number of requests attempted while no host system
was available during the half-hour
interval.
Derived by: Application_Gateway_Half_Hour.UnavailableToHalf
Errors
The number of errors that occurred for requests to
the host system during the half-hour interval.
Derived by: Application_Gateway_Half_Hour.ErrorsToHalf
Timeouts
The number of requests to the host system that timed out during the half-hour interval.
Derived by: Application_Gateway_Half_Hour.TimeoutsToHalf
Summary
A summary of each field for all the application gateways.
appath01: Application Path real-time Report
Overview:
Subject The current status of a single application path in an Application gateway.
Purpose To show the current status of an application pa
th.
Applicable environment Unified CCE, standard ACD
Template type Real-time table
Default sort order By application path name and then by the date and time last updated
Drilldowns available No
Schema database table Application_Path_Real_Time
Data:
Application Path Name
The Unified ICM ID of the application
path for the associated data row.
Derived from: Application_Path_Real_Time.AppPathID