User Guide

7-2
WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 7 Application Gateway, Path, Script Queue, and Routing Client Reports
apgate11: Application Gateway Status Half Hour Report
See Apgate11, page 10-24 for an illustration of this report.
Overview
Subject Data on requests made by the application gateway to a host system,
gathered in half-hour increments.
Purpose To show application gateway half-hour status for the selected time
pe
riod.
Applicable environment Unified CCE, standard ACD
Template type Historical table
Default sort order By Application Gateway and then by Date and Time
Drilldowns available No
Schema database table Application_Gateway
Application_Gateway_Half_Hour
Data:
Application Gateway
The enterprise name of the application gateway
Derived from: Application_Gateway.EnterpriseName
DateTime
The date and time of the selected row's data in MM/DD/YYYY (month, day, year) and
HH:
MM:SS (hour, minute, second) format.
Derived from: Application_Gateway_Half_Hour.DateTime
Requests
The number of query requests the CallRouter has sen
t to the host system during the half-hour
interval.
Derived by: Application_Gateway_Half_Hour.RequestsToHalf
Rejects
The number of query requests that were rejected by th
e host system during the half-hour interval.
Derived by: Application_Gateway_Half_Hour.RejectsToHalf
Max Delay
The longest response time, in milliseconds, for any request to the host system during the half-hour
int
erval.
Derived by: Application_Gateway_Half_Hour.MaxDelayToHalf