User Guide

6-5
WebView Template Reference Guide for Cisco Unified Contact Center Enterprise & Hosted, Release 8.0(1)
Chapter 6 Trunk group for IP-IVR reports
Trunk Group for IP IVR Report Templates
Data:
Enterprise Name
The enterprise name of the trunk group.
Derived from: Trunk_Group.EnterpriseName
DateTime
The Central Controller date and time that this data was last updated.
Derived from: Trunk_Group_Half_Hour.DateTime
Trunk ID
The ID number of the Trunk group.
Derived from: Trunk_Group_Half_Hour.TrunkGroupID
TimeZone
The time zone for the date and time. The value is the offset in minutes from GMT.
Derived from: Trunk_Group_Half_Hour.TimeZone
Aban
The number of tasks to the trunk group abandoned in queue in the half hour interval.
Derived from: Trunk_Group_Half_Hour.CallsAbandonedToHalf
Tasks In
The number of inbound tasks received on the trunk group in the half hour interval.
Derived from: Trunk_Group_Half_Hour.CallsInToHalf
In Service
The number of trunks in the trunk group in service now.
Derived from: Trunk_Group_Half_Hour.TrunksInService
Tasks Out
The number of outbound tasks received on the trunk group in the half hour interval.
Derived from: Trunk_Group_Half_Hour.CallsOutToHalf
Drilldowns available No
Schema database tables Trunk_Group
Trunk_Group_Half_Hour